Dashboard conversations
I was talking to a couple of friends (a CSO and a security architect) about the usefulness of current dashboards the other day at Patxi’s. One of the complains is that the current dashboards are all flashy stuff and they don’t provide any explanation of what you see in the charts or graphs, nor do the dashboards explain the potential causes of any anomalies that show up in the dashboards. They wanted the products to explain more to them what’s going on and why.
I was talking to another friend (a marketing person this time) and she had mentioned that it would be nice the CIOs can use the dashboards to show the business units that IT has kept their end of the promise. For example, it would be nice if the CIO can show a chart to the BUs and say “here’s all the attacks and problems we have had in the past month”, then show another chart and say “here’s the uptime of the critical servers. As you can see, even though we have been attacked constantly, our web servers and database servers have stayed intact and running at 100% uptime!”
What do you think dashboards should show? How do you think the dashboards can be used by CIOs and CSOs? Please let us know your thoughts by posting your comments here.