Zen 2.0

I just had a revelation, I don’t know how to use Windows anymore.

I was trying to shutdown my wife’s Windows PC today and I didn’t know where the shutdown button is!

My third article on the SLA series, SLA 103: Security Reviews, is out.

Some service providers, as part of your security-services installation, include a free design review when you buy their managed security service. If your SLA doesn’t include such a review, try negotiating with your service provider to get it.

Some service providers require the customer to initiate the review process. If it’s not initiated within a stated time frame, the customer loses the opportunity to have the service performed. Be sure to understand the process by which you will obtain your security review and in what time frame your initial request needs to be made.