Anton Chuvakin has posted some comments regarding my “Searching for Root Cause” article. Anton Chuvakin is a great guy. Very smart and definitely knows a lot about log analysis. I have the highest respect for him. However, I think he misunderstood the article. In his comments, he said that “the article claims that you have [...]
More...This is funny. Someone named “Fish” translated an article I wrote a while back on What to do before an IOS disaster strikes into Chinese. Fish, assuming he did the translation, did a pretty good job of translating the whole article. Can’t say how legal it is since he most likely does not have permission [...]
More...In a previous column, I outlined the five steps in the problem management process: detection, identification, determination, resolution and reflection [article]. I explained how new technologies will be required to help IT administrators determine the root causes of IT problems. But how do IT administrators determine them today? I have written an article on how [...]
More...To respond to an article I discussed in a previous post, I wrote this article on Steps for preserving the integrity of log data, which is published by Computerworld. This article describes the importance of perserving unaltered log data for court admissibility, enabling trust and accelerating investigation and troubleshooting.
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